Quantum's Gold Support Plan provides a leading class of service for organizations with around-the-clock high-availability requirements or complex IT environments. The Gold Support Plan provides for on-site support 24 hours a day, seven days a week, with a four-hour target response time. Gold customers also have priority access to Quantum's expert telephone support.
- General Information
- Manufacturer
- Quantum Corporation
- Manufacturer Website Address
- http://www.quantum.com
- Brand Name
- Quantum
- Service Name
- StorageCare Gold Support Plan
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- New Releases Update
- Web Support
- Preventive Maintenance
- Web Knowledge Base Access
- Service Availability
- 24 x 7
- 9 x 5
- Service Response Time
- 4 Hour
- Service Location
- On-site
- Service Duration
- 2 Year
- Product Supported
SuperLoader 3
