- General Information
- Manufacturer
- Palo Alto Networks
- Manufacturer Website Address
- http://www.paloaltonetworks.com
- Brand Name
- Palo Alto
- Service Name
- Premium Support Program
- Product Type
- Service
Advanced support assistance exactly when you need it the most
Palo Alto Networks Premium Support offering enhances your in-house resources with technical experts available to support your Palo Alto Networks security infrastructure. This support level also gives you access to Security Assurance to assist when security incidents occur and you need to augment your staff with security experts.
Premium Support is ideal for organizations that want an integrated approach to protecting their critical assets while optimizing operational efficiency. Premium Support will address their support needs with 24/7, year-round assistance as well as keep up to date with the latest upgrades and updates.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x1 Hour
- Provided Support
- New Releases Update
- Web Knowledge Base Access
- Phone Support
- Web Support
- Service Response Time
- 1 Hour - Phone Support
- Service Duration
- 1 Year
- Product Supported
Palo Alto Panorama
- Installation Type: Locally installed
- License Quantity: 1000 devices
- License Pricing: US government
