- General Information
- Manufacturer
- Extreme Networks, Inc
- Manufacturer Website Address
- http://www.extremenetworks.com
- Brand Name
- Extreme Networks
- Service Name
- ExtremeWorks Managed Services ResponsePLUS - Extended Service
- Product Type
- Service
ExtremeWorks Managed Services ResponsePLUS - AHR offerings provides continuous proactive remote network monitoring, incident and problem management, proactive change and configuration management technical support, Operational Software updates and upgrades and advanced parts replacement for Covered Products (as defined herein) according to particular levels of purchase. In addition customers are entitled to the Extreme Networks Managed Services Gateway for real time access to network health, performance and security issues, saved configurations, an inventory database, and standardized network reports. A designated managed services account manager will be assigned and scheduled review sessions held. The ExtremeWorks Managed Services ResponsePLUS - AHR service is designed to identify potentially critical network situations and take actions before they become business disruptions.
- Service Information
- Service Main Type
- Exchange
- Service Characteristic
- Parts
- Service Description
- 24x7x4 Hour
- Provided Support
- Email Support
- New Releases Update
- Parts Replacement
- Phone Support
- Remote Monitoring
- Service Response Time
- 4 Hour - Advance Parts Replacement
- Service Location
- Service Depot
- Service Duration
- 1 Year
- Product Supported
- Extreme Networks WL81AO207E6
