Maintain Network and IT Infrastructure Coverage
Reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service. Your IT staff has anytime access to Cisco engineers in the Technical Assistance Center (TAC) and an extensive range of resources, tools and training.
- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- SMARTnet
- Product Type
- Service
- Service Information
- Service Main Type
- Maintenance
- Service Sub Type
- Electronic and Physical
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x2 Hour
- Service Details
- SMARTnet Onsite 24x7x2:
- Two Hour Response for Remedial Hardware Maintenance twenty four (24) hours per day, seven (7) days per week including Cisco observed holidays.
- Provided Support
- Hardware Maintenance
- Software Maintenance
- Parts Replacement
- Software Update
- Software Upgrade
- Phone Support
- Web Knowledge Base Access
- Diagnosis
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Web Knowledge Base Access
- 24 x 7 Parts Replacement
- Service Response Time
- 2 Hour - Parts Replacement
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
Cisco Catalyst 3850 Switches:
- WS-C3850-24T-S
- WS-C3850-24T-S-WS
- WS-C3850-24T-S-RF