- General Information
- Manufacturer
- Cisco Systems, Inc
- Manufacturer Website Address
- http://www.cisco.com
- Brand Name
- Cisco
- Service Name
- RMA Only
- Product Type
- Service
This Service provides an optional add-on hardware replacement service for existing Cisco customers with active subscription licenses that include technical support services.
Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option provides full unit replacement and optional onsite resources. This Service does not entitle You to receive any additional service delivery elements, which are delivered by the required TAC entitled subscription. The RMA Only Service option is only available for purchase where You have an existing subscription is in place.
- Service Information
- Service Main Type
- Technical
- Service Description
- 8x7xNext Calendar Day
- Provided Support
- Phone Support
- Return Material Authorization
- Service Response Time
- Next Calendar Day - Return Material Authorization
- Product Supported
- Cisco CON-ROCXXX